Understanding your Invoice
Customer Name: The name associated with your account.
Mailing Address: The address your invoice is mailed to.
Account No: Please use this unique number to reference your account when calling our Customer Care Centre or when registering for Customer Advantage, our self-serve portal.
Service Address: The address where natural gas service is being provided. It may or may not be the same as the customer Mailing Address.
Site ID: The unique identifier for your service address.
Rate Category: Your natural gas distribution service rate class. All rates are approved by the Alberta Utilities Commission.
Invoice Period: The date range for the current billing period.
Previous Invoice: The amount of your previous invoice.
Previous Payments: The payment(s) we have received since your last invoice.
Balance Forward: Total amount due prior to this invoice.
Total Current Charges: Total amount due for the current billing period.
Amount Due: Total amount for current billing period and any previous unpaid amounts.
Gas Cost: A per unit rate ($/GJ) to recover the market rate of the cost of natural gas you consume plus gas supply management costs.
Administration Fee: A daily fee to recover the costs incurred by us to be your default gas supplier, regardless of the amount used.
Fixed Delivery: A daily fee to recover a portion of the cost to provide gas distribution service, regardless of the amount used.
Variable Delivery: A fee calculated on a per unit rate ($/GJ) to recover gas distribution service costs not included in the Fixed Delivery.
Third Party Transportation: The charge calculated on a per unit rate ($/GJ) to recover the costs of transporting natural gas to our distribution system through pipelines owned by other companies.
Property Tax: Taxes and fees levied by and paid in full to your municipality or other third party.
Franchise Fee: Fees levied by and paid in full to your municipality.
Usage-Type: Indicates whether your meter read was actual (A) or estimated (E).
Usage (CCF): Volume of gas measured in hundreds of cubic feet.
Correction Factor & Energy: Used to convert gas measured in CCF to GJ (gigajoules).
Units (GJ): Your invoice is calculated based on the units of energy in gigajoules (GJ) used during the invoice period.
For information on Federal Carbon Tax, please refer to: https://apexutilities.ca/federal-carbon-charge.