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Install a Natural Gas Service Line

If you require a natural gas service line, we need you to complete a new service line application.

For information about the application process and timelines, please refer to the
New Service Line Application Instructions.

Step 1: Complete a New Service Line Application

Complete an Online Application or download a PDF version and email, mail, or fax it to us.


Selecting the online option will take you to a third party site, Salesforce. Select "Not a member?" and provide your name, email, and create a password for access to the new service line application.

If you choose to use Salesforce’s site to apply for a new service, you agree to the following Terms of Use.

PDF Version

Please print, sign, and submit the form using one of the following options:

Fax: 1-888-980-4982 (toll free)
Mail: New Service Line Applications
Apex Utilities Inc.
5509 45 Street
Leduc, AB T9E 6T6

Step 2: Application Receipt Confirmation

If you provide a valid email address, you will receive a confirmation email upon successful completion of the form.

To provide you with natural gas service, we will require information about you. The privacy of your information is important to us. Please review the Customer Privacy Assurance Statement available below for further information regarding the privacy of your information. By proceeding to apply for service, you are consenting to the collection, use, and disclosure of the information you provide as outlined in the Statement.

If you have any questions or concerns, please contact us at 780-980-4980 or toll-free by calling 1-866-986-5215.