Last Amended: August 4, 2021
This website (“Website”) is owned and operated by Apex Utilities Inc., formerly AltaGas Utilities Inc. (“AUI”). Our head office is located at 5509 – 45 Street, Leduc, Alberta T9E 6T6. The online services (“Services”) made available and provided through this Website are made available and provided by AUI or its third-party service providers.
General Legal Applicability
All legal and equitable rights of AUI with respect to the Website and the Services are expressly reserved.
Use of the Internet
You acknowledge and agree that the Internet, email, and other means of electronically communicating and transacting, as well as the operation of software, algorithms, websites, and online services, may not be fully dependable or error-free, and you use the foregoing solely at your own risk.
AUI will have no liability for loss of, damage to, or alteration of data or information in transit over the Internet or via email or other means of electronic transmission, download or upload, or for failure or errors related to software, algorithms, websites and online services, including this Website and Services.
AUI recommends the use of appropriate anti-virus and security software and measures, and other protective mechanisms, including being fully educated and informed as to online risks and the possibility of scams and fraud. Any unprotected online communication is not secure and is not confidential, and may be lost, not received, intercepted, or altered. Please do not send confidential or sensitive information to us except by protected means, including the use of our Services.
The Services are only available where AUI operates and provides services and are not available where AUI is unable to perform or provide Services, or where the Services are prohibited by law.
The Services available through this Website include:
Consent to Commercial Electronic Messages
Where you are an existing customer, or in some circumstances where you have made inquiries of us with respect to becoming a customer, Canadian Anti-Spam Legislation (CASL) provides that we have your implied consent to send you commercial or promotional messages. It is our policy to rely on such implied consent where it exists should we wish to do so. Recipients of commercial or promotional messages from us may unsubscribe at any time using the unsubscribe function in such messages, in the customer portal, or other online services.
Disclaimer of Warranties and Conditions
Except as may be expressly agreed otherwise in writing by AUI, the information and materials on this Website, and all aspects and components of the Services are all provided strictly on an “as is”, “where is”, and “as available” basis for informational purposes and personal use only, and without warranties, representations, guarantees, or conditions of any kind, express or implied.
AUI grants, and you receive, only a limited, revocable, non-exclusive, personal, and non-transferrable license and permission to access and use the Website and any Services you agree to receive.
The information and materials contained in this Website and the Services are believed to be accurate and complete at the time of their posting or access by you. Although AUI attempts to ensure that all information and material remain current and accurate, AUI does not warrant or give any condition as to the accuracy, completeness, timeliness, or currency of any information, content, or materials contained in, or available through this Website, or in or through the Services.
Without limitation, no warranty or condition of any kind, implied, express or statutory, or arising from usage or custom of trade, including but not limited to warranties or conditions as to non-infringement of intellectual property rights, proprietary rights, or third party rights, title, defects, availability, accuracy, timeliness, completeness, uninterrupted service, merchantability, fitness for a particular purpose, compliance with any description, and freedom from computer viruses, malware, or malicious code, is given by AUI, or received by you, in conjunction with the information, contents, or materials contained in, or available through this Website, or in or through the Services.
Limitation of Liability
In no event will AUI be liable for any losses, damages, claims, costs, or expenses of any kind resulting from the use of this Website or the Services, or any information, materials or content available through this Website or the Services, including without limitation:
AUI expressly disclaims and will not be liable for any direct, indirect, special, consequential, incidental, or other damages of any kind, including without limitation, economic loss, loss of or damage to data, loss of profits, loss of or failure to realize expected revenue or savings, loss of opportunities, cost of replacement goods or services, or for expenses arising in connection with use of or reliance on the Website or the Services, even if AUI is advised of the possibility of such damages, losses or expenses, or the same are foreseeable.
Use of Services
Where you use our Services, including setting up a personal profile, a payment profile, making payments, or using Web Forms to contact us, in all cases you agree to and accept the following terms and conditions:
Jurisdiction and Venue
The contents of this Website and the Services are proprietary and, to the extent not published, confidential, and are protected under the intellectual property, trademark, and copyright laws of Canada and of other countries. All rights not expressly granted are reserved. No licenses, or any right, title, or interest are granted by implication.
As stated above, users of this Website and the Services receive only a limited, revocable, non-exclusive, personal, and non-transferrable license and permission to access and use the Website and any Services users agree to receive for personal purposes only.
Deep linking or framing this Website or copying it for publication or public display without the permission of AUI is prohibited.
Certain names, words, titles, phrases, logos, icons, graphics, or designs in this Website or in the Services constitute trade names, trademarks, service marks, trade dress, or distinguishing guises of AUI, all rights reserved. No right to use or display any of the foregoing is granted except as may be expressly agreed by AUI in writing.
Removal or alteration of any proprietary marks, notices, or warnings, or alteration of any content, materials, data, or information contained in, available through, displayed by, or otherwise provided by AUI in the Website and the Services is strictly prohibited.
Links to Third Party Websites
Links to websites maintained or made available by third parties may be provided for purposes of convenience and personal use only. AUI does not control any third party website and is therefore not responsible for the content or performance of any linked website or any link contained in a linked website. Provision of links to third party websites does not imply or constitute any endorsement or approval by AUI of the content of such third party websites, nor imply that the linked website or information contained therein has been investigated or verified by AUI. Any collection of personal information by a third party or a third party website will be subject to the privacy policies and practices of that third party, not AUI. Third party websites are used solely at your own risk.
General Terms and Conditions
The following general terms and conditions apply to use of and access to the Website, and to use of and access to the Services where AUI agrees to provide Services: